Privacy Policy
Last updated: January 27, 2026
At HairLog, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Email address, name, and password when you create an account
- Progress Photos: Images you upload to track your hair restoration journey
- Treatment Data: Information about treatments, medications, and side effects you choose to log
- Usage Data: Information about how you use the app, including features accessed and actions taken
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your photos and provide AI-powered progress analysis
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our services
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. Your photos and personal data are encrypted both in transit and at rest.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect and defend our rights and property
- With service providers who assist us in operating our app (subject to strict confidentiality agreements)
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Export your data at any time
- Opt out of promotional communications
- Request deletion of your account and all associated data
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@hairlog.io.